SURGENT McCOY LIVE WEBINARS
Frequently Asked Questions - Webinar Packages

How many courses can I attend if I buy the Unlimited Webinar Package?
Are both 2- and 8-credit courses included in the Unlimited Webinar Package?
Do I have to select the courses I want to take at the time that I order a package?
If I have an Unlimited Webinar Package, do I have to select courses? Can't I just show up?
Where can I find the serial number for my package?
How will I know how many credits I have left on my 8- or 16-credit package?
If I have credits left over on my 8- or 16-credit package, can I carry them over until the 2012 webinar season?
If I buy a webinar package online, can I split the courses among different members of my firm?
What is the advantage of buying CPE Webinar Tickets?
Can CPE Webinar Tickets be purchased online?
How long does my firm have to use Webinar Tickets?
Are CPE Webinar Tickets an electronic product, or will I receive actual cards?

1. How many courses can I attend if I buy the Unlimited Webinar Package?

You can attend as many courses as you want through December 2012.

2. Are 2-, 4-, and 8-credit courses included in the Unlimited Webinar Package?

Yes – all Surgent McCoy live webinars are included on the package.

3. Do I have to select the courses I want to take at the time that I order a package?

No, you have the option to select all, some, or none of your courses right after you order. You can return to our website at any time to choose courses.

4. If I have an Unlimited Webinar Package, do I have to select courses? Can't I just show up?

There are two important reasons for selecting courses. First, you need to select a course so that we can provide you with a link to access the webinar. Second, we need to know that you will be coming so that we can issue your CPE credits after the webinar.

5. Where can I find the serial number for my package?

Your serial number can be found in your registration confirmation email.

6. How will I know how many credits I have left on my 8- or 16-credit package?

Each month, we will email you to let you know about upcoming webinars and to let you know how many credits you have remaining on your package. You can also see this information by clicking "Select Webinar Package Courses" at www.cpenow.com/webinars and entering your serial number.

7. If I have credits left over on my 8- or 16-credit package, can I carry them over until the 2013 webinar season?

No, any credits not used by the time the final webinar takes place in December 2012 will be lost.

8. If I buy a webinar package online, can I split the courses among different members of my firm?

No, a webinar package is valid for a single user. Your best option for your firm may be CPE Webinar Tickets

9. What is the advantage of buying CPE Webinar Tickets?

Webinar Tickets are the ideal solution for firms who want to train their staff and get CPE through webinars, but don’t want to have to decide up-front who will be attending and on which days. Each 2-credit or 8-credit webinar ticket is valid for one person attending one webinar – you decide who and when, and simply use that ticket when you are ready to do so. There is also a significant savings in purchasing tickets over individual registrations – up to 55%, depending on how many tickets you buy.

10. Can CPE Webinar Tickets be purchased online?

No – to purchase Webinar Tickets, call Kris Moretti at (610) 994-9626.

11. How long does my firm have to use Webinar Tickets?

Tickets are valid through Dec. 31, 2013.

12. Are CPE Webinar Tickets an electronic product, or will I receive actual cards?

Webinar Tickets are an electronic product. You receive all instructions and ticket numbers via email.

SURGENT McCOY LIVE WEBINARS Frequently Asked Questions - Webinar Packages

SURGENT McCOY LIVE WEBINARS
Frequently Asked Questions - Webinar Packages